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Unable to restore purchase

Orobaz's picture
Fluffy Bunny
Posts: 1
Unable to restore purchase
#1 Submitted: Thu, 04/02/2016 - 22:50

Hello. Just got a new device and I'm unable to restore a purchase in the android app. Connection always times out. Tried over many days on different devices. Please help.

Nexus 6p
Ver. 6.0.1
Build mmb29p

lemonrev's picture
Velociraptor Fister
Kickstarter Backer
Posts: 1630
Submitted: Sun, 07/02/2016 - 21:59

please goto the support page and select the type of device and login.

It comes down to your phone and weather or not your previously brought items still work on the newer phone, they should but you still need to know these things as well.