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Performance and Optimisation Issues

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nobby's picture
Stainless
Stainless
Posts: 775
Performance and Optimisation Issues
#1 Submitted: Sat, 23/05/2015 - 20:11

Hey Carmafans

We’re very sorry to hear that a number of you who have bought Carmageddon: Reincarnation or are updating to the full release are still having problems; with frustration over the minute-long load times of some events, PC's not keeping the game at a constant 60fps, or dropping below players’ expected frame-rates.

We've been working at full tilt to get the game to its current state. And I believe we've achieved our primary aim, which was to reproduce the fun and anarchy of the original, in a package with a lot of content and laughs for your buck. Yes, it lacks some polish - it's not had a triple-A budget to throw at it, and has been developed by our relatively small indie studio. But it’s been made with love and passion by a really dedicated team of Carmageddon nuts, who really, really want to see it succeed.

It’s great that we’re getting feedback indicating a significant number of players are experiencing improvements to their gameplay experience due to the optimisations that have gone into the game, the frame-rate having improved significantly in the period since Beta on many rigs from minimum to recommended spec. This has been our experience while testing builds both internally and with external specialists – and it led to us feeling confident about going to full release.

I’d like to emphasise again that we’re taking all of your feedback hugely seriously and state that we DO listen to all the bug reporting, feedback and criticism, and that it WILL inform how we go about scheduling the patches and updates still to come. So, please report your problems to us through the support page on our site: Carmageddon.com/bugger

Edited by: shane on 19/02/2016 - 22:10

I was in the war.

Tonrac's picture
Piledriver
Kickstarter Backer
Posts: 550
Submitted: Sat, 23/05/2015 - 20:37

Hi Nobby,

I think you must communicate also on the steam forum ... because few steam users come here, and they are bashing the game right now.
Cheers

MisterSurrealist's picture
Fluffy Bunny
Kickstarter Backer
Posts: 8
Submitted: Sat, 23/05/2015 - 20:39

First and foremost: thank you Nobby and Stainless for this wonderful game. It's a joy to play it and as a long time fan of the series, I can say that Reincarnation is completely faithfull to the series. The performance of the game has indeed improved massively and I play it at 60fps most of the time, with very few and rare slowdowns. I'm confident that the game will continue to improve in performance and with additional content being implemented in the near future (hopefully). :)

Synetearis's picture
Cunning Stunt Licker
Posts: 397
Submitted: Sat, 23/05/2015 - 20:42

OverdoseMan wrote:
First and foremost: thank you Nobby and Stainless for this wonderful game. It's a joy to play it and as a long time fan of the series, I can say that Reincarnation is completely faithfull to the series. The performance of the game has indeed improved massively and I play it at 60fps most of the time, with very few and rare slowdowns. I'm confident that the game will continue to improve in performance and with additional content being implemented in the near future (hopefully). :)

This, :) but with lower fps ;)

Edited by: Synetearis on Sat, 23/05/2015 - 20:42
SapoPT's picture
Cunning Stunt Licker
Kickstarter Backer
Posts: 143
Submitted: Sat, 23/05/2015 - 20:43

nobby wrote:
Hey Carmafans

We’re very sorry to hear that a number of you who have bought Carmageddon: Reincarnation or are updating to the full release are still having problems; with frustration over the minute-long load times of some events, PC's not keeping the game at a constant 60fps, or dropping below players’ expected frame-rates.

We've been working at full tilt to get the game to its current state. And I believe we've achieved our primary aim, which was to reproduce the fun and anarchy of the original, in a package with a lot of content and laughs for your buck. Yes, it lacks some polish - it's not had a triple-A budget to throw at it, and has been developed by our relatively small indie studio. But it’s been made with love and passion by a really dedicated team of Carmageddon nuts, who really, really want to see it succeed.

It’s great that we’re getting feedback indicating a significant number of players are experiencing improvements to their gameplay experience due to the optimisations that have gone into the game, the frame-rate having improved significantly in the period since Beta on many rigs from minimum to recommended spec. This has been our experience while testing builds both internally and with external specialists – and it led to us feeling confident about going to full release.

I’d like to emphasise again that we’re taking all of your feedback hugely seriously and state that we DO listen to all the bug reporting, feedback and criticism, and that it WILL inform how we go about scheduling the patches and updates still to come. So, please report your problems to us through the support page on our site: Carmageddon.com/bugger

Although i appreciate your comment, what leaves me sad is that this is a long lasting problem. Everyone knew that the game had serious perfomance issues since first released, and although it improved during development, it was always under perfoming and everyone reported this issue. Even with all these problems the game was released that left me sad, because it will be bad for your reputation which is bad for gamers, in particular carmageddon lovers.

I'm saying this and I recently bough a new desktop which can play Carmageddon fully maxed at full hd, and I can cleary say that alot of people won't the able to fully enjoy your work because of these problems. I have more fun now (even though I haven't played alot the last build), then I did before with my old computer (which wasn't that bad) that couldn't perform the game properly.

Wckd's picture
Fluffy Bunny
Posts: 6
Submitted: Sat, 23/05/2015 - 20:50

Nice to hear you're going to continue suppoting the product. And the fact, that you'te actually hear voice of your community. Thank you.
Also, i wonder, if, say, nvidia's make carma-ready drivers, will it deliver better performance?

BoneofMalkav's picture
Norman E. Carnage
Posts: 58
Submitted: Sat, 23/05/2015 - 20:57

Wckd wrote:
Nice to hear you're going to continue suppoting the product. And the fact, that you'te actually hear voice of your community. Thank you.
Also, i wonder, if, say, nvidia's make carma-ready drivers, will it deliver better performance?

Probably, but don't be surprised if nvidia asks stainless some hefty cash for Carmageddon Ready drivers.

nobby's picture
Stainless
Stainless
Posts: 775
Submitted: Sat, 23/05/2015 - 21:12

Tonrac, I've posted the same message on the Steam forums and stickied it.

SapoPT, as I said, we have to continue to update and improve our tech. And we really regret that a significant number of players are still experiencing sub-par performance. We have made big improvements, but clearly not enough.

I was in the war.

twisted's picture
Piledriver
Kickstarter Backer
Posts: 714
Submitted: Sat, 23/05/2015 - 21:23

Clearly not enough bug fixing too, I've submitted something like 20 tickets just this afternoon while playing and you didn't fixed even half of my previously submitted tickets, which I took the time to try between each releases, and updated them accordingly to let you know they're still present. Majority of these bugs are still in final release. That's a shame, Jason was not replying, but I was confident they would get fixed...how wrong I was. I feel like I'm beta testing a final product. I'm starting to loose patience with all those frustrating and irritating bugs. It's hard to enjoy the game when you keep experiencing bugs here and there. Sadly it's a funny game really, but should have needed even more love. Why didn't you took the time to listen to bug reports? It's highly indicative there's still extra months of work needed. Some of these tickets are open since alpha and these bugs are still in final release, this is not normal. There are very high priority bugs among them. Still have the will to report them but I really hope I'm not doing this for nothing. Feel kinda bummed a little as my dedication for bug reporting haven't paid and being rewarded in the end. :/

Edited by: twisted on Sat, 23/05/2015 - 21:44

nobby's picture
Stainless
Stainless
Posts: 775
Submitted: Sat, 23/05/2015 - 21:42

Twisted, we've been constantly fixing bugs at the fastest rate possible, while continuing to find performance improvements and optimizing the game. Your frustration is justified, but I assure you we are dealing with feedback as promptly as possible. With 20 tickets submitted in an afternoon, it sounds like you're submitting them faster than we can respond. You accept that we fixed around half of your previous submissions. If your submission rate is reasonably consistent, then it sounds like we fixed a lot of bugs.

I was in the war.

twisted's picture
Piledriver
Kickstarter Backer
Posts: 714
Submitted: Sat, 23/05/2015 - 21:50

I understand it must be a mess to deal with all these bugs reports, but I'm just saying when someone submit 200 tickets, you must prioritize this guy as he will most likely not post same issue twice.

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